Reservations
– Reservations for the services of the Elpira Children's Psychological Centre can be made in three ways:
– By email: The client sends a request for a specific date and service.
– By phone: The client can call the listed phone number and arrange a date.
– Online booking system: The client uses our online system for easy and quick booking.
Payment
– The advance invoice before the initial assessment must be paid at least 72 hours in advance, otherwise the initial assessment will be automatically cancelled.
– In the event of the purchase of a package of therapy sessions and subsequent early termination of therapy by the client, the client is not entitled to a refund
of funds for the unused part of the package.
Cancellation Policy
– The client has the right to cancel the booking at least 48 hours before the agreed time.
– If the booking is cancelled less than 48 hours before the appointment, a 100% cancellation fee will be charged.
– Cancellation can be made via email, telephone, or through the online booking system.
– This cancellation fee applies to all types of therapies, including:
– Individual therapies
– Group therapies
– Out-of-clinic therapies
Refusal of Service
– The Centre reserves the right to refuse to provide the service if it determines that it is not in the client's best interest.
Privacy Policy
– All personal data of clients will be processed in accordance with applicable data protection laws.
Validity of Terms
– These terms and conditions are valid and effective from the date of their publication on the website of the Elpira Children's Psychological Centre.
Thank you for your trust and we look forward to your visit!
Informed consent to the provision of therapeutic care for a minor client
Informed consent to the provision of therapeutic care for a minor client
Psychotherapeutic Counselling
As a therapist, I undertake, at the request of the legal representative, to provide
the minor client (hereinafter